Returned items must meet these requirements:

  • Return is accepted only if product is received in damaged condition
  • Returned within 14 business days of receipt of receiving your order.
  • In original packaging, unworn condition, free of make-up stains and free of odor.
  • Do not return without any prior approval.
  • We reserve the right to limit or refuse any return or exchange.

Shipping: Customer is responsible for shipping fees to send the return back to Dia Y Noche and for re-shipping for exchanges.

Return Processing time: Once we have received your package, your return will be processed within 10 business days. You will be notified by email once your return has been approved and processed.